Stairs: Information for Tenants

STAIRs stands for Social Tenant Access to Information Requirements. It helps social housing tenants find information about their landlord and hold their landlord to account.

STAIRs covers information about how we manage our social housing. Use the links below to view the information we have published. You may notice that some information has been removed or redacted. This is because Inspire North provides services beyond social housing, so we do not include information about our support services or any personal, sensitive or confidential information.

Cannot Find What You Need?

From April 2027, you will have a legal right to ask us for recorded information about how we manage your home and housing services. We will add more information shortly, including how to make a request and what you can expect from us.

(To make form available from 1st April 2027)

Need help?

If you need help to find, read or understand this information, please contact your service or use our contact form. We can provide information in a different format or help you find the right page.

Keeping this information up to date

We will review this publication scheme regularly and add new information when it becomes available. A “Recently updated” area on the main page will show the latest changes.