How we are run and how we make decisions
Find out who leads Inspire North, how we are governed and how tenants can help shape our housing services.
About Inspire North
Inspire North is a charitable Community Benefit Society. We provide housing, health and wellbeing services across the north of England. We are registered with the Financial Conduct Authority and regulated by the Regulator of Social Housing.
Find out more about Inspire North : Who we are
Our Board and Leadership Team
Our Board is responsible for the overall direction of Inspire North. It makes sure we are well run, financially secure and meeting the standards expected of a social landlord. Our Chief Executive and Leadership Team manage our day-to-day work.
Our strategy
Our strategy sets out what Inspire North wants to achieve between 2024 and 2029. It explains our priorities and how we will work towards our purpose: creating a world where everyone matters.
Inclusive and Business Growth 2024–2029 Strategy
Our Rules
Our Rules are the legal document that explains our purpose, how our Board works and how important decisions are made. You can find our current Rules on the Financial Conduct Authority’s Mutuals Public Register.
How we prioritise complaints
Our complaints process explains how we handle complaints fairly and consistently and how we meet the Housing Ombudsman’s Complaint Handling Code.
Want to learn more about our complaints, repairs and other feedback?
How we involve residents in decisions
We want residents to help shape our housing services. You can share your views through surveys, meetings, consultations and other involvement opportunities. We will listen to what you tell us and explain how your feedback has influenced decisions.
Find out how to get involved