Repairs, safety and improvements
Find out how we maintain and improve our homes, keep them safe and compliant, reduce carbon emissions, and plan future investment.
Repairs
Our repairs page explains what counts as an emergency or general repair, how to report it and what will happen next. Emergency repairs should be reported straight away using the contact information provided by your service.
Report a Repair
Making our homes and services more sustainable
Our Carbon Reduction Management Plan explains how we will reduce our environmental impact and work towards becoming a lower-carbon organisation. We measure our greenhouse gas emissions and publish updates on our progress.
Carbon Reduction plan
Greenhouse Gas Emissions
Read our 2024 Greenhouse Gas Emissions Report