Best Companies Outstanding to Work For 2024
We are proud to be recognised by b.co.uk as an Outstanding Place to Work in 2024. This accreditation reflects our commitment to creating a positive, supportive, and engaging workplace culture where our people can thrive.
Investors in People
This accreditation demonstrates our dedication to investing in our team. By meeting the Investors in People standard, we show that we value continuous improvement, strong leadership, and effective people management across our organisation.
Mindful Employer
As a Mindful Employer, we actively promote mental health awareness and support within the workplace. This accreditation highlights our commitment to creating an environment where mental wellbeing is prioritised and stigma is challenged.
Inclusive Top 50 UK Employers 2024/25 – 10th Most Inclusive Employer
We are honoured to be ranked 10th in the Inclusive Top 50 UK Employers list for 2024/25. This recognition celebrates our efforts to embed inclusion and diversity into every aspect of our work and culture.
Customer Service Excellence (CSE)
Achieving the Customer Service Excellence standard reflects our dedication to delivering outstanding service. We continually strive to meet and exceed the expectations of the people and communities we serve.
Investing in Volunteers
This accreditation confirms our commitment to supporting and valuing volunteers. By meeting national standards in volunteer management, we ensure that volunteers are empowered, respected, and given meaningful opportunities to contribute.
Disability Confident Leader
As a Disability Confident Leader, we champion inclusive practices and actively support disabled people in the workplace. This status recognises our leadership in promoting accessibility, equity, and opportunity for all.
ISO 27001 - Information Security Management
We are certified for our robust information security management systems, ensuring data protection and confidentiality across the organisation and within the individual services.
ISO 14001 - Environmental Management
This certification reflects our commitment to environmental sustainability and responsible resource management.
Happy to Translate
We are proud to be part of the Happy to Translate initiative, helping to break down language barriers and ensure that everyone can access our services, regardless of their first language.
Living Wage Employer
As a Living Wage Employer, we ensure that all our employees are paid a fair wage that reflects the true cost of living. This commitment supports financial wellbeing and demonstrates our values of fairness and respect.
Social Value Quality Mark®
Our achievements to date, which includes being awarded the prestigious Bronze and Silver accreditations, demonstrate our commitment to creating a positive impact across all our services.
Stonewall Diversity Champion
We are a proud member of Stonewall’s Diversity Champions programme, working to create an inclusive environment for LGBTQ+ colleagues and service users. This accreditation affirms our commitment to equality and representation.
Race Equality Matters Member 2025/26
As a member of Race Equality Matters, we are actively working to address racial inequality and promote inclusive practices. This membership reflects our ongoing commitment to meaningful change and equity.